Client accolades
"Your advice and guidance throughout - right through to identifying newsworthy aspects and helping to draft the press release - was invaluable. A highly professional and first-rate service. I hope we work together again."
"Gracechurch prepared themselves and our partners for successful key account workshops by thoroughly researching our clients' businesses, industries and competitors as well as compiling and understanding our own internal records and data. With an independent, unbiased viewpoint, Gracechurch was able to raise the issues and ask the challenging questions needed to unite our partners in a common mission for improving our client service and growing the accounts."
"Market and industry knowledge is their key differentiator."
"Friendly, energetic, communicative. They have opinions, but they don't operate without listening."
"Intelligent professional services sector-based insight and research, is where their strength is. If they have a USP, it is this combination of technical research expertise and sector understanding - that's where it lies."
"Intelligent and accessible at the same time."
"They know what they are talking about. Their approach is incredibly thorough. The fact that they are a small agency means that you get that personal contact . . . "
"They had the calibre of interviewing staff that would be able to have sensible conversations with our target market. . ."
"Initial work in getting partner buy-in is a really important part of the process and Gracechurch do this well."
"They've got good people. Everybody at Gracechurch that we've worked with, we've enjoyed working with and have been of good quality."
"It is important to have people who are supportive to you and what you are trying to do."
"Always do what they say they are going to do - boring, but incredibly important."
"Ability to look around and beneath the data, ability to interpret the data. . . .interpretation is what you want . . . data for the sake of data is not a lot of use."
"Good at drawing out conclusions (challenges), helping client get the most benefit from the
exercise"
"When you don't have the time to be thinking about it, but you've got someone thinking 'this is what the market is doing, so you should be thinking about this, and you think great, well how?. And then [Gracechurch] always come through with 'this is the approach and this is how, and back it up'."
"Not too much jargon and consultant speak . . . You feel you're on the same wavelength."
